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2026 Spring Conference 

The Future of Grateful Engagement: 
Where Insight, Relationships, and Innovation Converge

THURSDAY, April 16, 2026 
8:30 AM - 3:00 PM 

Attendees will hear from national industry leaders at Accordant and London Automation on the latest strategies advancing grateful engagement, from leveraging intelligent data and AI to strengthening CRM integrity and building clinician-driven partnerships for transformational giving. 

Cleveland Museum of Natural History 
1 Wade Oval Drive 
Cleveland, OH 44106

Schedule of the Day:

8:30 am

9:15 am

9:45 am

 

 

 

 

10:45 am

11:00 am

 

 

12:00 pm

1:00 pm

 

 

 

 

2:00 pm

2:15 pm

 

3:00 pm

3:15 pm

OPTIONAL: 

Doors Open, Registration & Continental Breakfast 

 

Conference Kick-Off & Opening Remarks 

"Does it Serve the Relationship? A New Way of Thinking About Your CRM"

Brandon Danner, Co-Founder, London Automation 
Debbie Ferguson, CFRE, Principal Consultant for Philanthropy Operations, Accordant 

Break

"Finding a Needle in a Haystack: AI Powered Grateful Patient Fundraising" 
Michael London, Co-Founder, London Automation 

Lunch

"From Insight to Impact: Activating Allies to Unlock Transformational Giving"  
Cindy Reynolds, FAHP, CFRE, Principal Consultant, Accordant
Erin Stitzel, FAHP, CFRE, Principal Consultant, Accordant  

 

Break 

 

"At the Intersection of Insight & Influence"
A Conversation with Ohio's Philanthropy Leaders

 

Wrap-up Comments 

Conference Adjourns 

Museum Experience + Drinks + Guardians Game 

Registration will close at the end of day on

Wednesday, April 8th.

 

OAHP Members - $25 to attend

Non-Members - $35 to attend 
 

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                               Brandon Danner 
                               Co-Founder 
                               London Automation 
                                               
                               BDanner@londonautomation.com

With a deep love for medicine but an amusing queasiness around blood, Brandon Danner found his true calling in empowering healthcare organizations to provide exceptional patient care, advancing life-saving research, and nature the next generation of medical professionals. His innovative approach harnesses the combined power of data, analytics, and artificial intelligence, amplifying fundraising efforts in unprecedented ways. 

Brandon's unique background blends exercise science with over a decade of expertise in operations management, lean principals, and data analytics. This powerful combination propelled him to remarkable success as a development officer at renowned institutions like the Clevelnad Clinic and University Hospitals. Quickly establishing himself as an indispensable partner, Brandon spearheaded best practice implementation, process optimization, algorithm field-testing, and the standardization of practices that ensured team-wide success. 

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                             Debbie Ferguson, CFRE 
                             Principal Consultant for Philanthropy 
                             Operations and Data 
                             Accordant  
                             Debbie@AccordantHealth.com

Debbie Ferguson, CFRE, brings over 20 years of nonprofit experience to Accordant. Her experience includes patient program creation and development; data solutions, updates and implementation; as well as program evaluation that contain successes areas for growth, communication strategies and next steps. 

Throughout her career she has worked extensively with cross-functional teams to help improve collaboration between frontline staff members and operations teams. She engages both to develop best practices for data integration and governance, while supporting strategies for deploying data-driven decision making. By translating the significance of capturing and reporting meaningful data, she brings valuable support to building pipelines for comprehensive campaigns and grateful patient programs. Prior to Accordant, Debbie served as the Director of Annual Giving at Baptist Health of Jacksonville, Florida. She was responsible for building a program focused on developing meaningful relationships with mid-level donors to improve overall retention and qualify a pipeline of major gift prospects. She also created an innovative patient program designed to engage former patients who demonstrated high levels of patient satisfaction. 

Debbie is a member of AHP and APRA and has previously presented at APRA-FL, CASE, AHP International and AHP Convene Canada on data visualization to drive campaign planning and strategy, prospect management and grateful patient engagement. Debbie received a degree in health science education for the University of Florida. 

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                             Michael London 
                             Co-Founder 
                             London Automation 
                             
                             MLondon@londonautomation.com

Michael London is a pioneer in philanthropy innovation, driven by a personal mission to leverage technology for social good. After losing his father to cancer, Michael dedicated himself to advancing his father's legacy in healthcare fundraising. As a trailblazer in fraud detection and donor prospecting, he has developed cutting-edge tools and methods that have transformed the fundraising and retail landscape. 

As a Senior Director of Prospect Research, Prospect Management, Systems and Analytics at the Cleveland Clinic Philanthropy Institute, Michale led a team that set new standards in process innovation, data modeling, and donor analytics. His expertise has been recognized through speaking engagements at top conferences, including Tableau, APRA, and AAMC. Michael's work has enabled fundraising professionals to achieve unprecedented outcomes, and his commitment to philanthropy innovation continues to drive positive change in the sector.  

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                                  Cindy Reynolds, FAHP, CFRE
                                  Principal Consultant 
                                  Accordant 
                          
                                  Cindy@AccordantHealth.com

Through 30 years in healthcare including 20 years advancing health philanthropy, Cindy Reynolds has gained extensive experience in healthcare executive leadership, physician relations and financial operations. Leading with innovative strategies, she has guided health systems and academic medical centers to successful mission fulfillment while demonstrating the high return on investment of philanthropy. Her areas of philanthropy expertise include design thinking, innovative fund development approaches, date-driven performance strategies and executive and clinical leadership engagement. She also specializes in foundation board design, development, diversity and engagement. 

Also experienced in the workings of academic medicine and physician scientists, Cindy managed practice plan financial operations and physician relations for 10 years at the University of Virginia School of Medicine before providing another 13 years of service on the health system development team. She advanced the efforts of clinical departments as well as translational, clinical and basic science research. Her depth of practice, healthcare executive leadership experience and financial background afford Cindy the credibility to engage with CEO and CFO colleagues to improve the positioning of philanthropy within the healthcare enterprise. 

Prior to joining Accordant, Cindy served as system chief development officer at two health systems - Baptist Health System in northeast Florida and Bon Secours Health System, she began her professional career as an auditor with KPMG. 

Cindy is a fellow of the Association for Healthcare Philanthropy (FAHP), the highest level of certification that can be obtained in healthcare philanthropy, and a Certified Fundraising Executive (CFRE). She holds a Bachelor of Business Administration (Accounting) from Goizueta Business School at Emory University. 

                                    Erin Stitzel, FAHP, CFRE
                                    Principal Consultant 
                                    Accordant 
                             
                                    Erin@AccordantHealth.com

Erin Stitzel is a healthcare philanthropy leader specializing in creating and implementing grateful patient and clinician engagement strategies. She has worked across the United State, Canada and the United Kingdom to implement comprehensive grateful patient engagement strategies including engaging hundreds of physicians, clinicians and nurses in philanthropy. She is a frequent speaker at local and international healthcare philanthropy conferences and webinars and has published numerous papers on grateful patient and clinical engagement strategies, including being published by the American Hospital Association, Blackbaud and the Association for Healthcare Philanthropy. She is a member of the Association for Healthcare Philanthropy's inaugural 40 under 40 class. 

With a focus on fostering clinician engagement, Erin creates partnerships to collaborate with physicians, nurses and other frontline caregivers in philanthropic initiatives. She is passionate about building mutually beneficial and meaningful connections with grateful patients to drive major gifts and has implemented successful patient engagement programs over multi-hospital systems. In addition to playing an integral role in driving grateful patient campaigns and service line physicians' engagement, she also adds value to organizations through strategic planning and campaign management. Erin's knowledge of hospital operations and healthcare culture, combined with her in-depth frontline experience, enable her to integrate programs and solutions that are unique to the healthcare industry. 

Erin is a fellow of the Association for Healthcare Philanthropy (FAHP), the highest level of certification that can be obtained in healthcare philanthropy. She is a Certified Fundraising Executive (CFRE). She holds a Bachelor of Science in Journalism from the E.W. Scripps School of Journalism at Ohio University. 

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Thank you to our Sponsors:

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