​Course Description:

This presentation will blend philanthropy, patient experience, and staff engagement.

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•              Training clinicians to recognize and refer grateful patients
 

•              Building gratitude rituals for nurses, physicians, and staff
 

•              Storytelling frameworks that celebrate gratitude
 

•              How gratitude programs improve retention and morale
 

•              Examples from Ohio hospitals that have implemented successful models

Presented By:

This webinar is free to attend for members; $25 for non-members.
1 CFRE credit will be available.